Security

Security and trust

How RCICMASTER approaches access, documents, payments, and privacy.

Access control

Practice owners invite staff and assign permissions and client scopes. Sensitive case actions remain owner-only where the product enforces that.

Document handling

Case and questionnaire files are delivered through authenticated streaming endpoints so downloads stay tied to a signed-in session.

Payments

Subscription and client card payments are processed with Stripe. PayPal and Interac are available for client fee collection when connected.

Audit trail

Case activity logging and compliance packet exports help you keep a record of key events on a file.

Privacy

We design workflows with PIPEDA principles in mind. Read the Privacy Policy and Data Processing Addendum for legal details.